Case Study:
PA DPW Maintenance Contract
Info-Matrix has competed for and has been awarded an Application Maintenance Service Agreement by the Commonwealth for the Department of Public Welfare. Info-Matrix has the expertise and the experience to have an immediate positive impact on the success of each project and the satisfaction of every customer.
Info-Matrix has been providing quality Application Maintenance Services to the Commonwealth for many years. This recent award for up to fifty-two (52) consultants, solidifies our superior ability to deliver the highest qualified consultants at a fair cost to the Commonwealth.
Info-Matrix provides highly skilled Information Technology Specialists with expertise in Mainframe, Client Server and Web-Enabled technologies. Our specialists have formed integrated teams with Commonwealth employees to accomplish the goals and objectives defined in approved customer requests. The Info-Matrix team is an integral participant in the maintenance of the Commonwealth’s Legacy Systems. We are currently providing the following expert services to the Commonwealth:
- Consultation
- Requirement Analysis
- Detail Design Specifications
- Programming Specifications
- Coding & Testing on multiple platforms
- Installation and Documentation of all programs
Info-Matrix provides specialists in three categories:
- Senior Systems Analyst
- Senior Web Developer
- Senior COBOL Application Developer
The application areas supported are diverse and cover a wide range of business units and technologies. Our consultants are required to learn and adapt quickly to respond to program failures in the on-call production environment. Scheduled program enhancements follow the Commonwealth System Development Standards to ensure proper testing, documentation and customer approvals.
Info-Matrix understands the ebb and flow of the production maintenance environment. We recognize that periodically the technical team must go above and beyond normal work efforts during peak times of a system release. We accept that responsibility and know that our customer’s satisfaction relies on that level of commitment.
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