Best of the Web Digital Government Achievement Award
September 4, 2015
Info-Matrix has moved to a new location!
March 1, 2016

Automated Children & Youth System

The new Automated Children & Youth System is live in Lackawanna County

info-acys1The Lackawanna County Department of Human Services, Office of Youth and Family Services went live with the new Automated Children & Youth System (ACYS) on Saturday, February 27, 2016. The move to ACYS signifies an important step in improving the County’s ability to serve children and families, while providing vast improvements to the integration with the Commonwealth’s new Child Welfare Information System (CWIS). Info-Matrix and County staff worked tirelessly to make sure that all of the information from the previous system was converted into ACYS. This process took countless hours converting data, testing the results, and verifying case records and financial reports to ensure the data was accurate to support a seamless transition. At the same time, Info-Matrix trained Agency personnel on the use of the new system and provided numerous hours of on-site consultation to answer questions and coach staff on the use of the new system. This allowed case workers and other support staff to continue providing services with minimal disruption.

info-acys2The Commonwealth continues to invest in the development and enhancement of ACYS. Lackawanna County collaborates with Bucks County and Montgomery County, who has guided the development effort from the beginning. As part of this multi-county coalition, Info-Matrix is able to make needed improvements to the system that will streamline a caseworker’s administrative work. The system is a modern, web-based application, which is easily used on tablet computers and other mobile devices, and it has countless features that automate the preparation of documentation, reports, and financial records. This allows workers to focus more time on providing a full array of services to ensure the safety, permanency, and well-being of the county’s children through the engagement and empowerment of families.