The retail industry relies on a complex supply chain whose efficacy leads to success. The “brick and mortar” stores have been the bedrock of growth and success in the industry while shifting consumer habits have necessitated virtual stores and online websites. Selling products through a variety of channels while maintaining a consistent experience is critical for customer retention and growth.
Increased customer expectations in terms of lower prices, flawless shopping experiences, and maximum convenience are major challenges facing retailers. Retailers need to leverage technology to overcome these marketplace challenges.
Info-Matrix can help implement technology solutions to improve: